No matter what your business is all about, customers are always at the core of it and should be your top priority. If the majority of them are happy, you're much more likely to build credibility and bring in more business. Some research has shown that almost 80% of the customers are very likely to recommend a company to a friend if they had a pleasant experience. So, you can understand how important it is to keep them satisfied. That's exactly why we created this list of the...

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Our Neural Networks Don’t Have to be Rivals.

In times like these, we are all stressed, fearful, and worried for ourselves and others. Our people are concerned about their jobs and providing for their families. More globally, we are all concerned about the nation’s health and well-being. As a manager, you must persevere in managing budgets, sales targets, and the thousands of other decisions that keep your organization alive. All the while, you must attend to the needs,...

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Whether you are in charge of a small business or perhaps only a leader of a small team, you are aware of how connected motivation and productivity are. Providing your employees with the basics such as competitive salaries and benefit packages is very important for their motivation. Besides this, there are other strategies that will help with how motivated your employees feel day-to-day. You don’t have to take it as far as introducing 5-hour days (which research shows lead to...

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Take care of both the practical and personal side of every 1-to-1! 

It’s a golden rule every new manager learns early on: Make time for your direct reports, 1-to-1, every week or so. It is the manager’s responsibility to ensure they happen, and it’s their obligation to keep them fresh and informally formal. Think of every interaction as having two sides, the practical and the personal. On the practical side, you and your colleague need to decide and mutually...

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4 Steps towards the NEW NORMAL business

Step 1 to reopening your business is to assess this new business environment and evaluate the impact of all of the changes you deem necessary to achieve 100% health confidence in your company from your employees and customers. There are 4 phases to achieving this first step…

• Understand that "COVID-proofing" your business environment is the ONLY solution to ensuring people know they won’t become sick and possibly die because they...

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