Too many businesses "talk the talk" on values but fail to "walk the walk."   "Integrity: We work with customers and prospects openly, honestly, and sincerely. When we say we will do something, we will do it; when we say we cannot do something, then we won't do it."   This sounds great doesn't it? Unfortunately, it's one of four aspirations never actually implemented by the now-bankrupt and infamous Enron.   Contrast those empty public relations statements with...

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Mindfulness is a wonderful state of mind. When you enter it, you are fully in the moment and free from all your preconceptions, biases, and habitual responses. You are thinking clearly and prepared to act in the most effective way. Moments of mindfulness are "time outs" from that double-edged phenomenon of the modern world, the constant bombardment of information, and media stimuli.   When you become mindful of your surroundings, you can reflect effectively and...

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Succession Planning with 3 Key Leadership Skills

So, you had the idea for your business. You believed in yourself and had the strength of mind to set it up and keep it running through the busts and booms. But in the back of your mind, you know the day will come when you want to take your hands off the wheel and let someone else take over. Thus, it is vital that you as a successful leader invest in the development of your successor. And not just one individual but the whole next...

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Goals are good. Systems are VITAL!

We all have targets we want to hit dead center in our businesses - more profit, record sales, more clients. And, of course, the first step on the road to achieving these things is to set specific and actionable goals. However, the more clients we work with at PBC, the more we realize that when the play clock starts, it is time to forget those goals and focus on your systems and processes.

Think about the difference between goals and systems....

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1.   It is so valuable to "Work the Process"!  At a recent team meeting, we took a few minutes to reflect on last year and to draw out the valuable lessons we learned, so that we do more of the same this year and next year. One thing we unanimously appreciated was what we call "working the process." Here at PBC, we share a common value of approaching work systematically.

It is very important to us that we give the best advice, training, and guidance to our clients...

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