The Professional Business Coaches: Blog

3 Lost Keys That Unlock Sales

With so many distractions, particularly at this late season, we can forget how our success is ALL about our customer service. Are you delighting your customers at every contact? Or are you neglecting them into the arms of other vendors? The math is clear! It is five times more expensive to make sales to new customers than it is to keep your current customers happy.

Read on to find the 3 lost keys and consider ways to delight your customers. Let's keep...

A Fresh Look at 4 Business Arenas

We are interested in your second and third thoughts - and not just your automatic responses - to some searching business questions in the arenas of pricing, new sales, cost reduction, and productivity. Be sure to note down your ideas to grow your profitability, no matter how outrageous. Fresh seed ideas are how to work smarter. Not harder!

1. Pricing: What if you raised some or all of your prices...+1%, +10%, or even +100%? What happened last...

Your 'Brain at Work': Strategies for Working Smarter

I'm returning here to everybody's hot topic; personal productivity. I have written to you before about actions you can take to work smarter, and David Rock's 'Your Brain at Work' has given me a lot more food for thought on being a 'knowledge worker.' Of course, this is what we entrepreneurs are; we get paid for our original thinking that takes place at the same time as all our routine thinking. Our success in creating wealth is dependent on our ability to make best use of...

7 'Thought Traps' That Slow You Down

To paraphrase Edward de Bono, the original 'lateral thinker'; 'the purpose of the human mind is to not think at all.' By this, he means that we all react to new situations with learned auto-responses because it's easier than re-inventing the wheel for every new circumstance.

Here are 7 thought traps that can be very tempting, but that will get in the way of your business success. The inspiration for this newsletter came from Larry Kim's article entitled: '7 Things That...

Vacations — Food for Thought!

It's one of the few psychology certainties, our brains need time for rest - Sleep is key, but we also need longer breaks. It's often the case that vacations give moments of inspiration and new ideas. Brain science reveals that resting brains put together fragments of information that we've been gathering, then stores and connects them to other thoughts and ideas from past experiences.