Bernie Heine talks about building better relationships in the workplace using the DiSC system.

First, we will talk about:

(1) How to discover your own style, (2) Understanding other people’s styles, recognizing “what am i like vs. everybody else,” then “how do I recognize other people are,” and then really the clincher is (3) how to build better, more effective relationships now that I know how to recognize other people, and the activity at the end that we’ll do is an Action Plan to pick one person you might wanna build a better relationship with and what are some ideas that I have that actually improve the relationship with that individual.


How You See Yourself

First of all, I’d like you to ask yourself these two very simple questions:

  1. (a) Do you see yourself as someone who is more fast-paced and outspoken (more of an extrovert)?


(b) Do you see yourself as someone who is more cautious and reflective (more of an introvert)?

  1. (a) Do you see yourself as being more questioning and skeptical, more interested in the job that needs to be done and task that you are working on?


(b) Do you see yourself as being more accepting, more people-focused, more interested in who I get to work with necessarily than what the job that hand this down working on right now?

2 questions

Upon answering these 2 simple sets of questions, you’ll come up with the 4 DiSC styles:

D  fast-paced & outspoken | questioning & skeptical
i  fast-paced & outspoken | accepting & warm
S  accepting & warm | cautious & reflective
C  cautious & reflective | questioning & skeptical

4 DiSC styles


Answering these quesions is one simple way of identifying “What am i mostly like?,” “What style am i like?” You can use this also to recognize other people’s style.


How to Recognize Other People’s Behavioral Style

When we’re reading other people, it’s not because we’re trying to label them. It’s because we want to understand people. We profile other people so that we can better understand them, so that we can adapt our needs. By knowing that, we can understand them better, work with them better.

All styles on the DiSC Map have their own strengths, have their own limitations. There is no good or bad styles. All of us in the end are really a blend of all four styles. Nobody is just one thing and nothing else. We all have at least a little bit of the others. Some people are very much of like one style and very little of the others. Some people are really close to the center and there are a total blend of all four styles. We are all different. No two alike. No two people have the same style.

We read people by observing their actual behavior through body language, tone of voice and expression, and choice of words. All of these things are clues as to which one of these four styles we’re looking at. We need to use all of our senses to really evaluate “What is this person’s style?”

The Golden Rule

  • Treat others as you want to be treated.

The Platinum Rule by Dr. Tony Alessandra

  • Treat others as they wish to be treated.

    This is a better approach to build better relationship with other people. As what we have learned from the DiSC styles, not everyone is like you. We all have our own style. So if I treat everybody like “I like to be treated,” three quarters of the population is alienated, three quarters will not be happy with my approach.

The more successful we are, the higher the level of our Emotional Intelligence, the more we can adapt to ourselves to be like the other styles when we’re with them, and now we can communicate.

Call us at PBC for a free consultation and learn about the Everything DiSC Workplace Profile that will help you better understand your DiSC style including your priorities, your motivators and stressors. You will also learn how your DiSC style reacts to other styles as well as strategies to increase your personal effectiveness and connect more effectively with others in organizational settings.

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