by Bernie Heine | Mar 31, 2022 | Human Resources
New hires play a crucial role in a company’s short-term production and long-term success. However, 31% of employees quit their job within the first 6 months. By acknowledging six common areas that new employees may be struggling with during their first few months and...
by Bernie Heine | Mar 26, 2022 | Human Resources
Program will provide $4,000 per employee grant, which can be used to cover training costs or as a signing bonus. The Baker-Polito administration launched a new hiring and training employer grant program today. “HireNow,” is designed to help employers quickly hire and...
by Bernie Heine | Jan 26, 2022 | Human Resources
With a continuously changing and evolving workplace, it’s more important than ever for leaders and managers to support their employee base holistically. As the Great Resignation continues on, people are quitting their jobs at record rates, with a common reason being...
by Bernie Heine | Nov 19, 2021 | Customer Service, Human Resources
Here is an interesting point to consider: The customer is not always right. Despite the age-old adage, you are undoubtedly aware that sometimes your customers are completely in the wrong. Knowing what to do if your customer is wrong is important. Whatever they are...
by Bernie Heine | Jan 17, 2021 | Business Coaching, Human Resources, Strategic Planning
Showing gratitude to employees is essential, and a good and easy way to do it is with employee incentives that don’t cost money. A good business leader should reward the employees when they deserve it. However, the reason why they often shy away from it is that it...
by Bernie Heine | Oct 30, 2018 | Business Coaching, Human Resources, Leadership, Personal Evaluation
Personal productivity is ALL about self-control. Emotionally intelligent successful people all have three traits in common: They accentuate the positive in their thinking, they drive out the negative, and they take good care of themselves physically. Taken together,...
