by Bernie Heine | Oct 29, 2022 | Human Resources
Every team has the potential for success. However, the realization of this potential heavily depends on how well they are being managed. In the second quarter of 2022, productivity in the nonfarm business sector fell by 4.6%, while output decreased by 2.1%....
by Bernie Heine | Jul 2, 2022 | Human Resources
Giving Constructive Feedback—What It Actually Is and How to Do It Correctly. Before we begin analyzing each of the tips individually, let’s briefly touch upon what constructive feedback is. Feedback, as a whole, is a commentary on performance. That generally means...
by Bernie Heine | Mar 31, 2022 | Human Resources
New hires play a crucial role in a company’s short-term production and long-term success. However, 31% of employees quit their job within the first 6 months. By acknowledging six common areas that new employees may be struggling with during their first few months and...
by Bernie Heine | Mar 26, 2022 | Human Resources
Program will provide $4,000 per employee grant, which can be used to cover training costs or as a signing bonus. The Baker-Polito administration launched a new hiring and training employer grant program today. “HireNow,” is designed to help employers quickly hire and...
by Bernie Heine | Jan 26, 2022 | Human Resources
With a continuously changing and evolving workplace, it’s more important than ever for leaders and managers to support their employee base holistically. As the Great Resignation continues on, people are quitting their jobs at record rates, with a common...
by Bernie Heine | Nov 19, 2021 | Customer Service, Human Resources
Here is an interesting point to consider: The customer is not always right. Despite the age-old adage, you are undoubtedly aware that sometimes your customers are completely in the wrong. Knowing what to do if your customer is wrong is important. Whatever they are...
