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7 Leadership Mistakes to Avoid

7 Leadership Mistakes to Avoid

by Bernie Heine | Aug 15, 2021 | Business Coaching, Business Systems, Leadership

1. Avoid negative conflicts. Resolving conflicts, both employee- and customer-related, is an area in which all leaders must excel. To address the conflicts in the right way, it is crucial to understand that there are two types of conflicts: Productive conflicts:...
4 Ways Happy Employees Impact Public Perception of Your Brand

4 Ways Happy Employees Impact Public Perception of Your Brand

by Bernie Heine | Jul 11, 2021 | Business Coaching, Business Systems, Customer Service, Leadership

The Importance of Public Perception A recent study found that about 64% of global consumers have avoided a brand because of a bad experience they had within the past year. Almost half say they have avoided a company because of its reputation or negative...
Business Owner Estate Planning – 4 Easy Steps

Business Owner Estate Planning – 4 Easy Steps

by Bernie Heine | May 27, 2021 | Business Coaching, Exit/Succession Planning, Leadership

The Importance of Estate Planning for Small Business Owners Of course, no one likes to think about a time when they can no longer serve an active role in their business. Much like why people delay writing a will, business owners often delay estate planning. But, not...
10 Exit Planning Mistakes to Avoid

10 Exit Planning Mistakes to Avoid

by Bernie Heine | May 22, 2021 | Business Coaching, Exit/Succession Planning, Leadership

1. Being too emotionally attached to the business. Entrepreneurs who have built their businesses, often from scratch, describe their businesses as their “baby.” And it’s understandable, as you put so much of your life’s work into creating your business from the ground...
Balancing Analytical and Emotional Intelligence

Balancing Analytical and Emotional Intelligence

by Bernie Heine | Sep 5, 2020 | Business Coaching, Leadership, Personal Evaluation

Our Neural Networks Don’t Have to be Rivals. In times like these, we are all stressed, fearful, and worried for ourselves and others. Our people are concerned about their jobs and providing for their families. More globally, we are all concerned about the nation’s...
Simple Ways to Increase Motivation in the Workplace

Simple Ways to Increase Motivation in the Workplace

by Bernie Heine | Aug 4, 2020 | Business Coaching, Leadership, Strategic Planning

Whether you are in charge of a small business or perhaps only a leader of a small team, you are aware of how connected motivation and productivity are. Providing your employees with the basics such as competitive salaries and benefit packages is very important for...
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