by Bernie Heine | Jul 11, 2021 | Business Coaching, Business Systems, Customer Service, Leadership
The Importance of Public Perception A recent study found that about 64% of global consumers have avoided a brand because of a bad experience they had within the past year. Almost half say they have avoided a company because of its reputation or negative...
by Bernie Heine | May 27, 2021 | Business Coaching, Exit/Succession Planning, Leadership
The Importance of Estate Planning for Small Business Owners Of course, no one likes to think about a time when they can no longer serve an active role in their business. Much like why people delay writing a will, business owners often delay estate planning. But, not...
by Bernie Heine | May 22, 2021 | Business Coaching, Exit/Succession Planning, Leadership
1. Being too emotionally attached to the business. Entrepreneurs who have built their businesses, often from scratch, describe their businesses as their “baby.” And it’s understandable, as you put so much of your life’s work into creating your business from the ground...
by Bernie Heine | Sep 5, 2020 | Business Coaching, Leadership, Personal Evaluation
Our Neural Networks Don’t Have to be Rivals. In times like these, we are all stressed, fearful, and worried for ourselves and others. Our people are concerned about their jobs and providing for their families. More globally, we are all concerned about the nation’s...
by Bernie Heine | Aug 4, 2020 | Business Coaching, Leadership, Strategic Planning
Whether you are in charge of a small business or perhaps only a leader of a small team, you are aware of how connected motivation and productivity are. Providing your employees with the basics such as competitive salaries and benefit packages is very important for...
by Bernie Heine | Mar 26, 2020 | Business Coaching, Leadership, Strategic Planning
Two Must-Do Guidelines and Five Clichés to Avoid. Your strategic review is a rare opportunity to take an objective overview perspective on your business. It is a time for questioning assumptions and a space in which to encourage creativity and involvement. It is not a...
