by Bernie Heine | Jun 5, 2020 | Business Coaching, Business Systems, Human Resources, Leadership
Take care of both the practical and personal side of every 1-to-1! It’s a golden rule every new manager learns early on: Make time for your direct reports, 1-to-1, every week or so. It is the manager’s responsibility to ensure they happen, and it’s their...
by Bernie Heine | Mar 18, 2020 | Business Coaching, Business Systems, Human Resources, Leadership
…especially for first-time remote workers There is so much to think about when adapting your business to this new COVID-19 world. Ideally, remote working should be planned for and trained in, but urgent quarantine of our employees precludes this. Even with...
by Bernie Heine | Oct 30, 2018 | Business Coaching, Human Resources, Leadership, Personal Evaluation
Personal productivity is ALL about self-control. Emotionally intelligent successful people all have three traits in common: They accentuate the positive in their thinking, they drive out the negative, and they take good care of themselves physically. Taken together,...
by Bernie Heine | Jul 7, 2018 | Business Coaching, Human Resources, Leadership, Strategic Planning
Too many businesses “talk the talk” on values but fail to “walk the walk.” “Integrity: We work with customers and prospects openly, honestly, and sincerely. When we say we will do something, we will do it; when we say we cannot do something, then we won’t do it.” This...
by Bernie Heine | Nov 4, 2016 | Human Resources, Leadership, Personal Evaluation
It’s one of the few psychology certainties, our brains need time for rest – Sleep is key, but we also need longer breaks. It’s often the case that vacations give moments of inspiration and new ideas. Brain science reveals that resting brains put together fragments of...
by Bernie Heine | May 31, 2016 | Customer Service, Human Resources, Marketing
5 Tell-Tale Symptoms of an Unhealthy Organization 1. Assumption-Based Leadership. You, as leaders of your organizations, ASSUME that you have more top-team cohesion and clarity around your Vision and purpose than you actually have. Sure you’ve got the organization...
