by Joe Zeliger | Oct 23, 2026 | Blog, Business Coaching, Business Systems
These days, it seems every conversation eventually turns to AI. And those conversations often focus on the negative: machines taking over, jobs disappearing, and the environmental cost of all those data centers. Meanwhile, many of us are quietly using these tools...
by Joe Zeliger | Apr 22, 2026 | Blog, Business Coaching, Business Systems, Customer Service
After a couple of recent frustrating and ineffective interactions with highly automated “customer service” departments, I found myself thinking there has to be a better way for companies to engage with clients. As is often the case, the answer is right in...
