by Bernie Heine | Mar 31, 2022 | Human Resources
New hires play a crucial role in a company’s short-term production and long-term success. However, 31% of employees quit their job within the first 6 months. By acknowledging six common areas that new employees may be struggling with during their first few months and...
by Bernie Heine | Mar 26, 2022 | Human Resources
Program will provide $4,000 per employee grant, which can be used to cover training costs or as a signing bonus. The Baker-Polito administration launched a new hiring and training employer grant program today. “HireNow,” is designed to help employers quickly hire and...
by Bernie Heine | Mar 3, 2022 | Business Coaching
Bernie Heine of Professional Business Coaches Inc. joins Marshfield Community Television to talk about how he got into Business Coaching, WHY business leaders need a Coach, some of the strategies and tools he uses in coaching, and shares success stories from...
by Bernie Heine | Feb 21, 2022 | Customer Service
What is Customer Self-Service? As the word suggests, self-service implies getting support from a company’s resources and having little or no interaction with the company representatives. Some of the most common forms of customer self-service are: FAQ section on...
by Bernie Heine | Jan 26, 2022 | Human Resources
With a continuously changing and evolving workplace, it’s more important than ever for leaders and managers to support their employee base holistically. As the Great Resignation continues on, people are quitting their jobs at record rates, with a common...
