by Bernie Heine | Oct 16, 2013 | Business Coaching, Business Systems, Human Resources, Leadership
When you put “out in the world,” what you want, you are using a very powerful leadership skill. It will generate change. How will people know how to help you, if you don’t know in your own mind?Two recent examples of putting this in practice. I belong to a group that...
by Bernie Heine | Jun 17, 2013 | Business Coaching, Business Systems, Leadership, Personal Evaluation, Strategic Planning
How does your enterprise score? Key Performance Indicators (KPIs) are to your business, what the score is to a football game at halftime. They simplify the random chaos that is the business game that never ends. Many people mistake measures such as ‘sales revenue’ or...
by Bernie Heine | May 30, 2013 | Business Coaching, Leadership, Personal Evaluation
I was reminded of a vital lesson by a business ghostwriter I spoke with at a recent networking event. We were discussing focus and he told me how most of his writing is about identifying those key ideas that are the core of a successful business. All too often, he...
by Bernie Heine | Apr 26, 2013 | Business Coaching, Leadership, Personal Evaluation
The Virtuous Cycle of Trust The starting point for McGregor’s ‘Theory X’ is leadership values. Do you believe your employees are inherently work-shy? With this view, you set up your enterprise to closely supervise and control your teams. You need a hierarchy,...
by Bernie Heine | Apr 23, 2013 | Business Coaching, Business Systems, Leadership, Sales
Is your sales more like Hockey or Ballet?Hockey is a great game, but too many businesses treat sales as though they were the puck in a hockey game. Drop it on the ice and all hell breaks loose. Every play is a unique and totally random experience. Sales must be more...
