by Bernie Heine | May 20, 2017 | Business Coaching, Leadership, Marketing, Strategic Planning
We have been spending a lot of thinking time lately with Nassim Nicolas Taleb, the author of The Black Swan and Antifragile. Black swans are his metaphor for events that are a) unpredictable; b) massive in their consequences for the people concerned; and c) obvious in...
by Bernie Heine | May 18, 2017 | Business Coaching, Business Systems, Leadership, Marketing
4 Steps towards the NEW NORMAL business Step 1 to reopening your business is to assess this new business environment and evaluate the impact of all of the changes you deem necessary to achieve 100% health confidence in your company from your employees and...
by Bernie Heine | Dec 5, 2016 | Business Coaching, Business Systems, Leadership, Strategic Planning
What business lessons did you learn last year? We’d really like to hear your point of view on this, so we can both learn from you and share your wisdom with all our other clients. At a recent team meeting, we talked about things we (re)learned over the last 12...
by Bernie Heine | Dec 5, 2016 | Business Coaching, Business Systems, Leadership, Marketing
We are interested in your second and third thoughts – and not just your automatic responses – to some searching business questions in the arenas of pricing, new sales, cost reduction, and productivity. Be sure to note down your ideas to grow your profitability, no...
by Bernie Heine | Dec 3, 2016 | Leadership, Personal Evaluation, Strategic Planning
I’m returning here to everybody’s hot topic; personal productivity. I have written to you before about actions you can take to work smarter, and David Rock’s ‘Your Brain at Work’ has given me a lot more food for thought on being a ‘knowledge worker.’ Of course, this...
by Bernie Heine | Nov 5, 2016 | Leadership, Personal Evaluation
To paraphrase Edward de Bono, the original ‘lateral thinker’; ‘the purpose of the human mind is to not think at all.’ By this, he means that we all react to new situations with learned auto-responses because it’s easier than re-inventing the wheel for every new...