by Bernie Heine | Sep 28, 2018 | Business Coaching, Business Systems, Customer Service, Marketing, Sales
Focus on the Process, and the Revenue will Follow. Of course, you need to be aware of sales numbers and the health of your order book, but successful wealth creators focus every day on the detailed application of client-building activities within a systematic...
by Bernie Heine | Sep 9, 2018 | Business Coaching, Business Systems, Leadership
According to Building the Fit Organization by Daniel Markowitz, “… a fit organization is a dynamic, constantly improving, profoundly customer-focused entity that delivers superior performance and results over the long haul.” To transform your business into a super fit...
by Bernie Heine | Jun 18, 2018 | Business Coaching, Business Systems, Leadership, Strategic Planning
When sales are down and advertising is not bringing qualified new leads like it used to do, there must be an alternative that we can add to our marketing mix, right? This article discusses an approach that brings fast results and includes many practical tactics that...
by Bernie Heine | Aug 28, 2017 | Business Coaching, Business Systems, Exit/Succession Planning, Financial Management, Leadership, Strategic Planning
We are all grateful for the wealth-creating opportunities this period of economic growth is giving us. But also recall that it has been nine years since the financial crash. Bountiful economic summers ALWAYS give way to harsh winters. Here are 7 secrets to ensure your...
by Bernie Heine | May 18, 2017 | Business Coaching, Business Systems, Leadership, Marketing
4 Steps towards the NEW NORMAL business Step 1 to reopening your business is to assess this new business environment and evaluate the impact of all of the changes you deem necessary to achieve 100% health confidence in your company from your employees and...
by Bernie Heine | Jan 16, 2017 | Business Coaching, Business Systems, Customer Service, Marketing
Four aspects of your business need to be brought together in harmony to create a total customer service culture. These four aspects are: your Vision, your People, your Customer Service System, and proven Tools and Techniques for continuous improvement. Read on to see...
