News, Updates, & Resources

Embracing the Back-to-Work Mindset: Turning Summer Inspiration into Innovation
Summer is the season of sun-soaked relaxation, family vacations, and blissful moments of inspiration. But as the days grow shorter and the leaves begin to turn, it’s time to transition back into the world of work. The challenge lies in preserving that summer-inspired...

How to Deliver Excellent Customer Service and Retain Loyal Customers
In a business landscape marked by fierce competition and rapidly changing customer expectations, the ability to deliver excellent customer service has become more critical than ever. As a result, it’s not just about meeting the demands of today’s clients; it’s about...

4 Strategies to Improve Your Customer Service Standards
No matter what your business is all about, customers are always at the core of it and should be your top priority. If the majority of them are happy, you’re much more likely to build credibility and bring in more business. Some research has shown that almost 80% of...

Exit with Confidence: Essential Steps for a Smooth Business Ownership Transition
Business ownership transition marks a pivotal moment in an entrepreneur’s journey. Whether you’re preparing to retire, seeking new opportunities, or passing the torch to the next generation, a smooth and successful transition is essential. However, the road to a...

The Power of Emotional Intelligence in Leadership: Building Strong Relationships with Your Team
In today’s evolving corporate ecosystem, the power of emotional intelligence in leadership has taken center stage. Yes, conventional leadership skills such as strategic foresight, project management insight, and technical knowledge are still important. Yet, emotional...

How to Avoid Burnout as a Business Owner
As a business owner, you enjoy the significant benefit of governing your work independently, including setting your own schedule. However, the current trend of a constant connection to work may not be as good for you as you may think. In fact, it’s likely to cause...

The Importance of Regular and Timely Employee Evaluations
The goal of every organization is to achieve success and growth, which only happens with a skilled and motivated workforce. Nevertheless, on top of having such employees, it’s also necessary to retain them. One way to do so is by providing regular and timely employee...

Reasons to Get Executive Coaching When You’re Already On Top
As we begin a new year, it’s natural to look back at last year and summarize all the milestones we’ve achieved. A new year represents a fresh start, and it’s always good to plan to improve in the future. Regardless of how well your business has been doing or how many...

5 Simple Tips for Building an Amazing Sales Team
Your sales staff is integral to your company realizing its strategic objectives. With each sale they make, your business moves closer to being a driving force within your industry. In essence, your sales team members are the rowers of your ship. Each time one of your...

Board of Directors vs. an Advisory Board: What Does Your Company Need?
Companies need more than just their leaders to be successful. They also need a reliable board to guide them through the most crucial decisions. After all, the IESE Business School explains that corporate boards help align organizational culture, develop internal...
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