by Bernie Heine | Nov 4, 2016 | Human Resources, Leadership, Personal Evaluation
It’s one of the few psychology certainties, our brains need time for rest – Sleep is key, but we also need longer breaks. It’s often the case that vacations give moments of inspiration and new ideas. Brain science reveals that resting brains put together fragments of...
by Bernie Heine | May 31, 2016 | Customer Service, Human Resources, Marketing
5 Tell-Tale Symptoms of an Unhealthy Organization 1. Assumption-Based Leadership. You, as leaders of your organizations, ASSUME that you have more top-team cohesion and clarity around your Vision and purpose than you actually have. Sure you’ve got the organization...
by Bernie Heine | Feb 23, 2016 | Business Coaching, Business Systems, Customer Service, Exit/Succession Planning, Financial Management, Human Resources, Leadership, Marketing, Personal Evaluation, Sales, Strategic Planning
Your role is ‘Champion of Continuous Improvement’… When you recognize that your business is a key part of the global economic matrix, you can grow and develop along with it, by working matrix style, as and when needed. Matrix organizations came about in the 60’s in...
by Bernie Heine | Dec 9, 2013 | Business Coaching, Business Systems, Human Resources, Leadership
So you can’t buy engagement. In addition, you cannot persuade people to contribute more when at work. Moreover, you cannot force them to have friends or like their boss. So what can you do? The attached white paper will give you 9 practical changes you can make in...
by Bernie Heine | Oct 16, 2013 | Business Coaching, Business Systems, Human Resources, Leadership
When you put “out in the world,” what you want, you are using a very powerful leadership skill. It will generate change. How will people know how to help you, if you don’t know in your own mind?Two recent examples of putting this in practice. I belong to a group that...